Frequently Asked Questions
Everything you need to know about your favorite Lion Brand yarns and tools.
How can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking link. You can also view your order status by logging into your Lion Brand account and visiting the 'Order History' section.
What is your return policy for yarn?
We accept returns on unopened, unused yarn in its original condition within 60 days of purchase. Please note that patterns, digital downloads, and clearance items are final sale and cannot be returned.
How do I ensure I get the same dye lot for my project?
We make every effort to pull the same dye lot for all skeins within a single order. To ensure consistency for large projects, we recommend purchasing all necessary yarn at once, as we cannot guarantee dye lot matches across separate orders.
Do you offer international shipping?
Yes, Lion Brand ships to many countries worldwide. Shipping rates and delivery times vary by location and will be calculated at checkout based on the weight of your package.
What should I do if a specific color is out of stock?
If a yarn color is out of stock, you can sign up for an email notification on the product page. We will alert you as soon as the item is back in our warehouse and available for purchase.
Are your patterns free or paid?
Lion Brand offers a vast library of over 8,000 patterns. While many are available for free download, we also offer premium, designer-exclusive patterns for purchase.